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BACK TO THE FLOOR challenges top executives to descend from the
heights to spend a week with their workers.
BACK TO THE FLOOR challenges top executives to descend from the
heights to spend a week with their workers - serving drinks,
cooking fries, fielding customer complaints, cleaning dog mess,
making cups and saucers and dealing with multiple murderers. Will
they be able to cope? What lessons can they learn for the future?
Rude awakenings await the bosses as they get a taste of the
frustrations, grievances and humor of working on their own front
line. They learn about how their company really works, what the
business is like and what their employees think of them. The bosses
come from Burger King, Heathrow and Wedgwood in Britain and, in
America, Central Park, Corrections Corporation and the world's
biggest cruise line, Carnival Cruises.